Returns & Exchanges

At Taylor Old Bond Street, we strive for excellence in every shave and grooming experience; however, if you are not entirely satisfied, you may return unused and unopened products within 30 days of purchase. Due to hygiene standards, we cannot accept returns on personal care items that have been opened or used.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer service team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship to Our Warehouse

  Affix the provided return label or ship via a tracked service to our London facility, keeping your proof of postage until the return is processed.

• 4.
  Receive Refund or Exchange

  Once our specialists inspect the returned goods, we will issue a refund to your original payment method or dispatch your requested exchange within 5-7 business days.